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Frequently Asked Questions

What are consumers' rights in relationship to nursery products?

Is there a complaints process about nursery products available to the public?

When is the correct time to change a car restraint from rear-facing to front-facing position?

Is there statistical information available on the nursery product industry?

How do I find out about recalls of nursery products?

What is a mandatory safety standard?

Do nursery products have to comply with mandatory safety standards?

What do I do if I think a product is unsafe?

Who is responsible for ensuring compliance with mandatory safety standards?

What is a voluntary safety standard?

What is an industry safety standard?

Are bath aids safe to use?

What are the safety features to look for on Cots?

Is it safe to use secondhand portacots?

Can I use any mattress in a portable cot?

Can toddler seats be used on three wheel strollers?

Is it safe to go jogging with a newborn baby in a stroller?

Does a car restraint have to be fitted by a qualified person?

Where can I find assistance to fit a car restraint correctly?

Are second-hand products safe?

What do I do with nursery products when I've finished with them?